Privacy & Compliance
Privacy Policy & PDPO Notice
TH Solutions is committed to protecting personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and to handling information responsibly, transparently, and securely.
What personal data we collect
The website contact form may collect your name, company name, email address, and the message you submit. This information is only collected when you choose to reach out to us for a consultation or inquiry.
How we use your information
We use the information you provide to respond to your inquiry, assess your requirements, arrange a discovery call, and provide the services or information you request. We do not use your data for marketing purposes unless you explicitly opt in to receiving updates from us.
How we protect it
We limit access to personal data to authorised personnel only, use secure server-side processing for form submissions, and apply appropriate technical and organisational safeguards to reduce the risk of unauthorised access, loss, or misuse.
Retention and access
We retain submissions only for as long as needed to respond to your enquiry, manage the relationship, or comply with legal or business requirements. You may request access to, correction of, or deletion of your personal data in accordance with applicable law and our internal privacy procedures.
Third parties and transfers
We do not sell personal data. Where necessary, your information may be shared with trusted service providers who assist with email delivery or operational support, subject to confidentiality obligations and appropriate safeguards.
Contact
If you have any questions about this notice, your personal data, or how we handle submissions from this website, please use the contact form on our website and we will be happy to assist.